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For what a bank’s row says and how to reconnect, see Fix a connection.

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I can’t find my bank

Banks come from Plaid’s search, in the US and Canada only. Try the bank’s full name, or your card issuer’s. Any bank can be kept by hand.

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The connection didn’t finish

Nothing was connected; try again. An error your bank shows inside Plaid is the bank’s own.

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Zerodha says “Signed out”

Zerodha ends every session each morning. Tap Sign In Again. Zerodha connects once per person: to move it, disconnect it in one space and connect it in the other.

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”You’ve tried to connect an account several times in a row”

You can start five connections an hour. The message says how long to wait.

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A transaction is missing

Card charges arrive once they post. “Synced 2h ago” is when Recontrol last checked, not when something last changed.

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A balance doesn’t match the bank

A newer figure arrives with the next sync. A connected balance can’t be set by hand.

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Still stuck?

Report a Problem, in the bank’s menu (on the web, under its status), or contact us with the bank’s name and what its row says.