Skip to main content
When a bank’s row stops saying “Synced 2h ago”. Only the person who linked it can sign in again.
1

Open the connection

From Needs You on Home, the notification, or Settings › Connections (on the web, Connections).
2

Tap Reconnect, and sign in with your bank

The row says “Synced just now”, and what the bank recorded meanwhile arrives with the next sync. Nothing you sorted changes. Card and Loan Details with Allow asks your bank to share each card’s and loan’s statement, minimum, due date and rate. Still stuck: choose Report a Problem in the bank’s menu (on the web, under its status), or see Connection problems.